I was dealing with a horrendous sludge problem that would cause my condo to flood when the upstairs condo would run their dishwasher & prevent any water...
We had found some unknown liquid which bubbled up through the grout lines in our one story home. ASAP was able to identify the potential problem (belly in the sewer line possibly causing a leak) after discounting that we had a leak in our supply line and flushing our sewer line and performing a camera inspection.
Derek, Logan and Jeremy were assigned to repipe the section of the line that had the belly in it, up to the joint where the kitchen/laundry room line connected to the main sewer discharge line. This activity involved digging a trench in the middle of our main hallway, and included them creating a tunnel under a wall in order to expose the 45 degree joint leading to the main sewer line. Those three gentleman diligently worked to remove the tiles, cement slab, and dirt while limiting the mess in our home. Once they exposed the sewer line, they were able to find that the belly in the line had stressed the 45 degree joint causing a leak, which then created very moist dirt under our slab. That moistness eventually found it's way to the surface through a crack in the slab, resulting in the bubble in our grout line. When the job was done, Derek, Logan and Jeremy did a great job of cleaning of the work site.
I discussed this issue with several other plumbing companies but ASAP was the only company who appeared (and truly did) give me straight answers, and didn't try to gouge me for additional unnecessary costs.
From the first visit with the ASAP representative, to the conclusion of the repair, I have met with and worked with a number of ASAP staff and management. ASAP, and their employees are to be commended for being honest, trustworthy, and friendly and we are extremely happy that we hired them. I wholeheartedly recommend this company to anyone who wants the job done right, and at a reasonable cost.
Andrew and Jarrod arrived as expected. They were very honest, professional and friendly. The install was done quickly and professionally. They made sure all was working properly and that the area where they worked was clean upon their finishing. I would recommend them and strongly suggest the company be sure to hold on to these gentlemen, as their work ethic, friendliness and professionalism are hard to find. I will definitely use ASAP for my plumbing needs and will always request Andrew and Jarrod!
Very happy with the work done. Drew was very friendly and professional and kept us up to date with the work being done as it progressed. Our water heater sprung a leak on a Sunday. We called ASAP plumbing on Sunday and Drew was at our house the next morning to install a new water heater. Great work, friendly and professional!
We called ASAP plumbing when we discovered our water heater was broken. The receptionist was polite and easy to talk to. They were able to come out the same day and install a new one quickly! Mike was great! He did a fantastic job and left everything clean and tidy. We will call them again next time we need work done. I am very impressed with their responsiveness and the quality of work for the price.
Service was great, fast, and well done. Dawson, the technician was friendly, hard working, and in general just a good person. Asap plumbing was the only company that could get the job done same day as well. I had an appointment with a different company that I wasted the whole day waiting for them to show up, and my repair job was listed as an emergency as well. After waiting the whole day for other companies to even show up (I ended up calling at least 5 different companies around 4 pm, they all said they would not be able to replace the heater same day). I called asap, and they were at my house within an hour or less, and had the whole job completed in about 3 hours or so. Between making the call and having hot water in my house again was very quick. I HIGHLY recommend ASAP for all your plumbing needs! They are great!!!